Frequently asked questions
Costs, timing, contracts, uniforms, badges and replacements. If something is missing, write to us: we’ll add the answer here too.
In brief
OPEN S.r.l. (trading as Stay Open), an events agency based in Rome and active across Italy, listed on the MePA marketplace. Through eicmahostess.it it provides hostesses, stewards, promoters and interpreters to companies exhibiting at the Milan motorcycle show, handling selection, contracts, training and on-site coordination.
The cost depends on the profile, the number of days, the daily hours and the languages required. A standard 8-hour day for a bilingual welcome hostess sits in the mid-range of the Milan trade-fair market; specialist profiles such as business interpreters and team leaders cost more. OPEN S.r.l. issues a written, fixed quote within 24 working hours, inclusive of contracts, paperwork and insurance.
The recommended window is four to eight weeks before opening, because the best profiles are optioned early by long-standing exhibitors. Requests with 72 hours’ notice are still assessed and often met, subject to remaining availability.
No. The staff are contracted by OPEN S.r.l., which manages engagement, mandatory notifications, insurance cover and payments. The exhibiting company receives a single invoice and does not become the direct employer of the individual workers.
As a rule of thumb: one welcome figure per 40–60 m² of stand open to the public, plus one promoter for each product area to cover and a team leader from four people up. Press and trade days need fewer staff but more qualified profiles; public days need more coverage.
Yes. Nine languages are covered — Italian, English, French, Spanish, German, Portuguese, Russian, Chinese and Arabic — with the level checked at interview and not simply self-declared.
In detail
Yes. Many exhibitors reinforce the team only on the busiest days or the press and trade days. A single day is possible; below four hours a half-day minimum applies.
The basic dress code — dark suit or total black, tailleur, white sneakers depending on the register — is included. Branded uniforms, technical wear or specific styling are supplied by the exhibiting company or produced by us with a dedicated quote.
The replacement is guaranteed and on us. The team leader activates the reserve identified during selection; for the biggest events we keep reserve profiles reachable in the Milan area for the whole fair.
Unless you explicitly ask for junior profiles at a reduced rate, we propose people with documented fair experience. For every profile we list the events and sectors they have already covered.
We assist with the procedure: staff badges are requested by the exhibitor through the venue’s portal. We provide the full named list of the required details in good time and check that the accreditation is finalised before opening.
Yes. OPEN S.r.l. operates at all the main Italian exhibition venues — Milano Rho and City, Fiera Roma, Bologna, Verona, Rimini, Vicenza, Bari — and at corporate and institutional events across Italy.
Yes. You get a shortlist with the photo, experience and languages of each candidate; on request we set up an introductory video call with the key profiles, in particular team leaders and interpreters.
A deposit is paid on confirmation, the balance at the end of the event with an electronic invoice from OPEN S.r.l. For public bodies we also operate through MePA, with the payment terms set by law.
The scope of this service is staff. Build, catering, location scouting, press office and content production are available through the parent brand Stay Open, which can follow the entire fair project.
We process candidate and company-contact data under the GDPR, solely for selection and service management. Contacts collected at the stand remain the exclusive property of the exhibiting company and are handed over and then deleted from our systems.
Glossary
Useful even just to read other people’s quotes with more awareness.
Keep exploring
Write to info@stayopen.it or fill in the form: we reply within 24 working hours, even just for advice.